Jiayou Yuan



Technical Support Analyst


Jiayou provides support to all HSX functional areas, including engagement and adoption, technical operations and development, and implementation.  He also manages the support help desk, which acts as the first point of contact to members who seek assistance.



Prior to joining HSX, Jiayou was an interface support analyst at healthcare solutions provider NextGen.  He provided support to NextGen's HL7/CCD-engine management console called Rosetta.  He worked closely with the clients, designed changes and enhancements to interfaces, and provided support on routing, mapping, and scripting solutions for HL7 interface.  

Jiayou graduated from Penn State University with a bachelor of science degree in economics and a minor in Information science and technology.