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As an IS support analyst, Duc works on internal services and technical operations, under the direction of HSX’s chief technology officer.  He implements projects and support services relevant to the internal operations of HealthShare Exchange.  Duc works closely with the HSX’s enterprise-project-office (EPO), engineering, administrative staff and other teams to deploy services and technology that improve the operations of the exchange.  Duc is also be responsible for planning, coordinating, and executing additional projects that advance the organization.